Learn Everything About Your Transit System

Do you have questions about your transit service? We're here to help. Our Community Engagement team will meet with your group and share everything you want to learn – from how to use the transit system to updates about new services. Just fill out the scheduling form and we'll get you on the calendar.

Our greatest assets are our people – these are your transit ambassadors and they are out in the field, ready to serve you. From our Executive Leadership Team, bus operators, train conductors, drivers and customer service representatives to our team of ENVOYs, who spend their day traveling around the area, talking with and providing aid to you, our customers. Learn more about the ENVOY team.

We’re a phone call or email away. We’ll come to you, talk with your group or help you by phone. You may reach us at engage@ridetrinitymetro-engage.org or contact Detra Whitmore, Vice President of Community Engagement, at 817-215-8700.

Learn Tips on How to Use Your Transit System

Book a visit with our Community Engagement team and we'll give your group tips on all of the transit services.
  • Trains

    TEXRail train from DFW International Airport to downtown Fort Worth

    Trinity Railway Express (TRE) commuter train from Fort Worth to Dallas

  • Buses

    Trinity Metro buses travel the same route with the same stops on the same schedule throughout Fort Worth

  • On-Demand Rideshare

    Rdeshare services pick you up and drop you off at or near your destination


    ACCESS paratransit

  • Bikes, Vans, Discounts

    Trinity Metro Bikes rental service

    Vanpool – shared-ride service for larger groups of up to 12, who are going to the same location

    EASYRIDE – Discount employee pass program offered by more that 100+ businessess

  • Passes

    Go Pass app

    On-Demand (formerly ZIPZONE) app

    Ticket kiosks

    Trinity Metro website